Privacy Policy

1. Introduction

Welcome to GSIPLGROUP.COM (the "Website"), operated by GRAND SAPPHIRE INFRATECH PRIVATE LIMITED ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data when you access our services, specifically our restricted content areas requiring authentication.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Website, express an interest in obtaining information about us or our products and services, or otherwise contact us.

A. Personal Information Provided by You

To facilitate account creation and authentication, we collect the following:

• Identity Data: Names, usernames, or other identifiers.
• Contact Data: Email addresses.
• Security Data: Passwords (stored in encrypted/hashed format) and security questions/answers (if applicable).
• Profile Data: Information you save to your user profile (e.g., preferences, uploaded content, progress data).

B. Information Automatically Collected

When you visit, use, or navigate the Website, we automatically collect certain computing information. This information does not reveal your specific identity (like your name or contact information) but may include:

• Log and Usage Data: IP address, browser characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Website.
• Authentication Logs: Date and time of sign-ins to ensure account security and detect unauthorized access.

3. How We Use Your Information

We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.

We use the information we collect or receive:

• To facilitate account creation and logon process: We use your data to create your account and allow you to log in to access restricted content.
• To save your user progress/data: We store the data you input (e.g., [Specific Data Types, e.g., exam results, saved documents]) to provide the core functionality of the service.
• To protect our Services: We use data to monitor for fraudulent activities and ensure the security of our authentication systems.
• To send administrative information: We may send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to access or store information.

• Essential Cookies: These are necessary for the Website to function, specifically to keep you logged in (session management) as you navigate between restricted pages.
• Functionality Cookies: These remember your preferences and settings.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use the login functionality of our Website.

5. How We Share Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.

• Service Providers: We may share data with third-party vendors (e.g., hosting services like AWS/Heroku, database providers, email delivery services) who perform services for us or on our behalf and require access to such information to do that work.
• Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, or a judicial proceeding.

6. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy.

• Account Data: Retained as long as your account is active.
• Deleted Accounts: If you request to delete your account, your data will be [permanently deleted / anonymized] within [Number] days.

7. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process.

• Passwords are salted and hashed (we do not store plain-text passwords).
• Data transmission is encrypted using SSL/TLS technology (HTTPS).
• Access to database records is restricted to authorized personnel only.

However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access and Portability: Request a copy of the personal data we hold about you.
• Correction: Request that we correct any incorrect or incomplete data.
• Deletion: Request that we delete your personal data ("Right to be Forgotten").

To exercise these rights, please contact us at [Contact Email].

9. Updates to This Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible.

10. Contact Us

If you have questions or comments about this policy, you may email us at support@gsiplgroup.com or by post to:

GRAND SAPPHIRE INFRATECH PVT LTD Plot No. 70, 1st Floor, Udyog Vihar Phase - 6, Sector – 37, Near Hero Honda Chowk, Gurugram,Haryana, India